isReserved has three roles. Each role builds on the one below it — Managers can do everything Staff can, and Admins can do everything Managers can.
Permissions Table
| Action | Staff | Manager | Admin |
|---|---|---|---|
| View waitlist and reservation tabs | ✓ | ✓ | ✓ |
| Add guests manually | ✓ | ✓ | ✓ |
| Call, page, complete, cancel guests | ✓ | ✓ | ✓ |
| Edit guest details | ✓ | ✓ | ✓ |
| Send WhatsApp messages | ✓ | ✓ | ✓ |
| Send Quick Chat prompts | ✓ | ✓ | ✓ |
| View Completed tab | ✓ | ✓ | ✓ |
| Undo a completion | — | ✓ | ✓ |
| Access Settings | — | ✓ | ✓ |
| Edit store setup and features | — | ✓ | ✓ |
| View Manage Users | — | ✓ | ✓ |
| Invite team members | — | — | ✓ |
| Remove team members | — | — | ✓ |
| Change user roles and branch access | — | — | ✓ |
| Add a new branch | — | — | ✓ |
| Manage plan and subscription | — | — | ✓ |
Permissions marked with — are not available to that role by default. Your Admin may have adjusted certain permissions in your branch's settings — if you are unsure what you have access to, check with your Admin.